Shipping & Returns
SHIPPING & RETURNS
Regular shipping is free, everywhere, yay!
Shipping is from the beautiful south west of Ireland.
All orders are shipped out 1 to 3 working days after they are placed.
DELIVERY TIMES - updated Nov. 16th 2020
Please note that postal services are experiencing delays which may likely affect transit times. Express shipping to Canada and USA is not available at checkout anymore as the service is also affected by delays. If you would like to take a chance and update to express, which includes a tracking number, please email me at email@example.com.
These shipping times are estimates only, from the time your order is shipped, and may vary and take longer depending on different factors that are out of my control such as location, holidays, customs, etc. I cannot guarantee delivery for Christmas.
- Ireland: 1 to 10 working days
- United States : approx. 5 to 16 working days
- Europe - EU & non EU: approx. 5 to 14 working days
- Canada & International: approx. 7 to 22 working days
Every order comes in a branded box, in a plastic free package. If you are ordering more than one item and need more than one box, please let me know in a note at checkout.
Buying as a gift? Your order can be sent directly to the recipient and I will gladly include a personal note from you if you wish, at not extra cost. Just let me know in a note at checkout.
▹ The customer is responsible for any international customs duties, taxes, VAT, brokerage fees, or tariffs levied that may be charged after the initial postage. I am not responsible for delays due to customs
▹ You will receive a notification email to let you know that your order is on the way.
▹ It is the customer's responsibility to provide the right shipping address at checkout since this is where your item will be shipped. I cannot be held responsible in case a wrong shipping address is provided.
REFUND AND RETURN POLICY
► I do accept returns and exchanges. In case of a return or an exchange, please contact me within 7 days of receipt of your order. The returned items must be in their original condition, with no sign of wear, and the return shipping charges are at the cost of the customer. Your purchase will be refunded or exchanged once I receive the returned item. In case of an exchange, the buyer is responsible for the return shipping costs.
► If you are not completely satisfied with your jewelry or the service provided, please do contact me at firstname.lastname@example.org . I will do my very best to make sure you are satisfied. Thank you!