Shipping & Returns
SHIPPING & RETURNS
Regular shipping is free, everywhere, yay!
Shipping is from the beautiful south west of Ireland. Most orders travel to the USA and of course Ireland!
Your order will come in a cardboard box, carefully wrapped in a recycled plastic free padded envelope. If you are buying multiple items and need a box for each item, please let me know in a note at checkout.
Buying as a gift? Your order can be sent directly to the recipient and I will gladly include a personal note from you if you wish, at not extra cost. Just let me know in a note at checkout.
*COVID19 UPDATE! Please expect extra delays due to the current circumstances from what is stated below*
These are estimates only, from the time your order is shipped, and may vary and take longer depending on different factors that are out of my control such as location, holidays, customs, etc.
- Ireland: 1 to 2 working days
- United States : approx. 4 to 9 working days
- Europe - EU: approx. 4 to 9 working days
- Europe - non EU: approx. 4 to 12 working days
- Canada: approx. 5 to 12 working days
- International: approx. 6 to 20 working days
▹ The customer is responsible for any international customs duties, taxes, VAT, brokerage fees, or tariffs levied that may be charged after the initial postage. I am not responsible for delays due to customs
▹ You will receive a notification email to let you know that your order is on the way.
▹ It is the customer's responsibility to provide the right shipping address at checkout since this is where your item will be shipped. I cannot be held responsible in case a wrong shipping address is provided.
REFUND AND RETURN POLICY
► I do accept returns and exchanges. In case of a return or an exchange, please contact me within 7 days of receipt of your order. The returned items must be in their original condition, with no sign of wear, and the return shipping charges are at the cost of the customer. Your purchase will be refunded or exchanged once I receive the returned item. In case of an exchange, the buyer is responsible for the return shipping costs.
► If you are not completely satisfied with your jewelry or the service provided, please do contact me at firstname.lastname@example.org . I will do my very best to make sure you are satisfied. Thank you!